If you’re buying a condo or townhouse in British Columbia and you rely on an Emotional Support Animal (ESA), you are legally protected under the BC Human Rights Code—even if the strata has strict pet bylaws or a no-pet policy.
Most people (and even some agents and strata councils) don’t realize:
✅ Strata pet bylaws do NOT apply to assistance animals, including emotional support animals
✅ You can be approved to live in a pet-restricted building
✅ You cannot be denied housing because of a legitimate ESA
This is especially important in White Rock and South Surrey, where many condos—especially 55+ buildings and older stratas—have strict pet limits or no pets allowed bylaws.
But there’s a process, and if you don’t follow it properly, the strata can push back or delay your approval.
This guide shows you exactly how to get an ESA approved legally when buying into a strata in BC.
🧾 Understanding the Law
Under Section 8 of the BC Human Rights Code, a strata must accommodate a person with a disability, including the use of an assistance animal.
This overrides strata pet bylaws like:
“No pets allowed”
“1 cat or 1 dog max”
“Pets under 20 lbs only”
“No animals in 55+ buildings”
📌 Important: Emotional Support Animals do NOT need to be “certified” or “registered.”
There is no official ESA registry in Canada. Those online certificates you see? 100% useless here.
What strata will accept is:
✅ A letter from a licensed BC healthcare professional confirming your ESA is part of your mental health treatment plan.
✅ Who Can Write an ESA Support Letter? (BC Only)
Accepted Professionals | Not Accepted |
---|---|
Medical Doctor (MD) | Online ESA websites |
Nurse Practitioner | Counsellor or life coach |
Psychiatrist | Physiotherapist |
Registered Psychologist | Chiropractor |
✋ Your Rights as an ESA Owner
A strata cannot:
❌ Deny you housing because of your ESA
❌ Enforce pet weight, size, or pet count limits on your ESA
❌ Demand medical diagnosis details
❌ Fine you for having an ESA
A strata can:
✅ Request medical verification
✅ Require reasonable behaviour expectations
✅ Ask for your accommodation request in writing
✅ Step-by-Step: How to Get an ESA Approved in a Strata
Step 1: Get Your Medical Letter
This is the MOST important step.
You must provide a simple letter from a BC health professional confirming:
You have a disability or mental health need
Your animal helps with symptoms
The animal is part of your treatment plan
👉 Don't have a family doctor? No problem. Use:
Telus Health MyCare (virtual)
Maple.ca (virtual)
EQ Virtual Clinic (BC doctors)
Local walk-in clinics (book a “mental health consult”)
Step 2: Submit an Accommodation Request to Strata
Your request must:
Be in writing
Include your medical letter
Mention the BC Human Rights Code
Step 3: Protect Your Purchase Contract (IMPORTANT!)
If you're buying a condo, you MUST include a subject clause in your offer:
Subject to confirmation from the Strata Corporation that the Buyer’s assistance animal will be reasonably accommodated under the BC Human Rights Code. This condition is for the sole benefit of the Buyer.
No clause = no protection.
✉️ Sample ESA Accommodation Email to Strata
Hello Strata Council,
I am requesting reasonable accommodation under the BC Human Rights Code to live with my emotional support animal at [property address]. Attached is a letter from my licensed healthcare provider confirming that my animal is necessary for my mental health and well-being.
Please confirm that my assistance animal will be accommodated despite any pet bylaws or restrictions.
Thank you,
[Your Name]
🏡 Buying in White Rock or South Surrey?
Pet-restricted buildings are common here—especially:
✅ 55+ buildings
✅ Older concrete towers in White Rock
✅ Small self-managed stratas
But don’t let pet bylaws stop your move. If you need an ESA:
✅ You can still buy
✅ You can still get strata approval
✅ You are legally protected
💬 Want a List of ESA-Friendly Buildings?
If you're looking in:
✅ White Rock
✅ South Surrey
✅ Ocean Park
✅ Morgan Creek
✅ Langley / Cloverdale
I can send you a custom list of condos that will approve Emotional Support Animals, plus:
✔ ESA-friendly strata list
✔ Sample medical letter
✔ Strata request template
✔ Buyer protection offer clause
👋 Need Help Navigating This?
Buying into a strata with an emotional support animal can be stressful — but I handle this process step by step to make it easy and protect your rights while keeping things smooth with strata.
📞 Get ESA Support + Property List
Let’s talk:
📱 778-222-6975
📧 [email protected]
🌐 www.tylerwaldron.ca
Tyler Waldron
Real Estate Advisor
Engel & Völkers Ocean Park